FAQ

1.What types of tents does EliteTent offer?

We offer a diverse range of tents suitable for various occasions such as parties, corporate events, weddings, exhibitions, and outdoor activities. Our product line includes pop-up tents, pole tents, frame tents, inflatable tents, and customised tents.

2. Can I customise my tent?

Absolutely. We pride ourselves in offering high-quality custom printing on our tents. You can add your logo, company name, images, and more to make your tent unique and match your brand identity or event theme.

3. How long does it take toset up an EliteTent tent?

Our tents are designed for easy assembly. The exact time varies depending on the size and type of the tent, but most of our tents can be set up within 15 to 30 minutes with two people.

4. How durable are your tents?

Elite tents are built to last. We use high-quality materials designed to withstand various weather conditions. With proper care, our tents can last for many years.

5.What kind of support can I expect as an EliteTen distributor?

We provide our distributors with comprehensive training, marketing materials, and dedicated support to help them succeed. Our team is always available to assist you and answer any questions you may have.

6. Do you ship internationally?

Yes, we ship our products worldwide. Shipping costs and delivery times may vary depending on the location.

7. How can I become a distributor of EliteTent?

We welcome businesses who share our passion for providing high-quality event solutions to join us as distributors. Please contact us directly to discuss the opportunities and requirements.

8.What is your return policy?

Please refer to our Terms & Conditions for detailed information on our return policy. Note that customised products may not be eligible for return.

9. Howcan I clean and maintain my EliteTent?

We recommend cleaning your tent with mild soapy water and a soft brush. Avoid using harsh chemicals as they may damage the fabric. Always make sure your tent is completely dry before storing it to prevent mold and mildew.

10.How can I contact EliteTent for further queries?

We're here to help. You can reach out to us via the 'Contact Us' section of our website, call us at our listed number, or drop us an email. We'll be happy to assist you with your inquiries.